Computer Science Jobs

Computer Repair Technician

  • Must be able to ignore everything the customer says. Did you spend 15 minutes in a 2 hour class to take shit from some Dad that wants his kiddy porn? No.
  • Must be able to check/charge for spam, malware, and temp file buildup. If you don't know what this REALLY is, then you're used to paying for this service and probably are not ready for this job.
  • If anyone asks what the problem was, tell them it took hours upon hours of "tech time". This equals about 90 million hours of real time and people will be much more likely to pay hundreds of dollars if you use these terms.
  • No matter what, reformat.
  • Seriously, even if they need just a new power cord replacement, make sure you reformat that hard drive. This is the first step in tech support. You know this is true. Learn it. Love it. Do it.
  • The techs are always right. If a customer fights a tech's diagnosis, they are just hostile and should be removed from the store without their computer.
  • Prior to wiping a hard drive, do a thorough search for jpeg files. We want to improve our collection of amateur porn. And last time I checked, our collection wasn't going to build itself.
  • Make up shit. No one has a clue. "Yeah, your flimbob connector was all trackulated." See how easy that was?

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